Effective Date: 13/10/2024
Lauren Gray Photography ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, in compliance with the Australian Privacy Act 1988 (Cth) and other relevant legislation.
1. Personal Information We Collect
We may collect and process the following types of personal information when you interact with our website:
● Contact Details: Including your name, email address, phone number, and postal address, when you make a booking inquiry or sign up for our newsletter.
● Transactional Data: Information regarding any purchases or services you engage with via the website (e.g., print orders).
● Technical Data: Non-personal information such as your IP address, browser type, and website usage data, which may be collected automatically through third-party services like Google Analytics.
2. How We Collect Your Information
We collect personal information through:
● Direct Interactions: When you submit information through forms on our website (e.g., booking inquiries, newsletter sign-ups).
● Automated Technologies: When you use our website, we may automatically collect certain data through cookies and analytics tools.
3. Use of Personal Information
We use your personal information for the following purposes:
● Providing Services: To process your booking inquiries, communicate with you about our services, and deliver any products or services you purchase.
● Marketing: To send you promotional emails and newsletters, but only if you have opted in. You may unsubscribe at any time.
● Improvement of Services: To enhance our website and services based on usage trends and user feedback.
4. Sharing Your Information
We may share your personal information with third-party service providers to help operate our business, including:
● Web Hosting Services: For storing website data and ensuring the functionality of our site.
● Payment Processors: For securely handling transactions.
● Analytics Providers: Such as Google Analytics, to monitor and improve our website performance.
We do not sell, trade, or rent your personal information to third parties.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and collect analytics data. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before sharing any personal information.
8. Data Storage and Retention
We store your personal data with third-party service providers and do not maintain our own data storage servers. While we do not have a specific data retention policy, we keep your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
9. Your Privacy Rights
Under the Australian Privacy Act, you have the right to:
● Access Your Data: Request access to the personal information we hold about you.
● Correction: Request correction of any inaccurate or incomplete personal data.
● Withdraw Consent: Opt out of marketing communications or withdraw your consent for us to process your personal data.
To exercise any of these rights, please contact us using the details below.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will include the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@laurengray.com.au
Address: Sydney, New South Wales, Australia
